AdChennai ("we", "us", "our") is committed to protecting the privacy of our clients and website users. This Privacy Policy explains what information we collect, how we use it, how we store and protect it, and your rights regarding your personal data. This policy applies to users located in India (primarily Chennai, Tamil Nadu).
2. Information We Collect
We collect the following categories of information to provide and bill for our services:
Contact information: name, email address, phone number, company name.
Business & campaign data: ad account IDs, website URLs, campaign briefs, audience and targeting inputs.
Technical information: IP address, device/browser information, cookies and analytics data when you visit our website.
Note: For advertising budgets above ₹50,000, PAN is mandatory. To receive a GST invoice, clients must provide their GST number, PAN, address, email and mobile.
3. How We Use Your Information
To provide and manage advertising campaigns and creative services.
To issue invoices, receipts and comply with tax laws.
To communicate service updates, reports and billing information.
To improve our website, analytics and marketing activities.
To detect and prevent fraud or abuse of our services.
4. Sharing & Disclosure
We do not sell your personal data. We may share information with:
Third-party service providers (payment gateways, analytics providers, advertising platforms) to deliver our services.
Legal or regulatory authorities when required by law.
Professional advisors or subcontractors under confidentiality obligations.
5. Data Security & Retention
We implement reasonable administrative, technical and physical safeguards to protect personal data. However, no internet transmission is completely secure. We retain personal data for as long as necessary to provide services and comply with legal, accounting and tax obligations.
6. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting hey@adchennai.com.
You may object to or restrict certain processing activities where applicable.
Requests will be handled in accordance with applicable Indian law.
7. Cookies & Tracking
We use cookies and similar tracking technologies (Google Analytics, Facebook Pixel, etc.) to analyze website usage, measure campaign performance and serve relevant ads. You can disable cookies in your browser, though this may affect functionality.
8. Third-Party Platforms
When you use our services that involve third-party platforms (Google, Meta, LinkedIn, etc.), those platforms may collect data and operate under their own privacy policies. We recommend reviewing their policies for details on their data handling.
9. International Transfers
We primarily process data within India. If data is transferred outside India for processing (e.g., to cloud providers or ad-platform servers), we will ensure appropriate safeguards are in place.
10. Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website